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Flows

Show calendar

Shows the visitor a calendar of free times for a meeting type.

Exits: Booked, Not booked (closed it or walked away), Cancelled (booked, then cancelled later). A rep must be assigned before it, unless it shows every free rep in the queue.

Type calendar
Group Lead sees
The visitor sees it Yes
Waits Yes. The flow stops here until something happens
Exit Name
booked Booked
notBooked Not booked
cancelled Cancelled
Key Label Takes Default Notes
meetingTypeId Meeting type A string: a meeting type’s id, from list_meeting_types.
slots Slots shown (blank) The workspace’s default, rep The assigned rep only, repThenQueue The assigned rep, then the whole queue, pool Every free rep in the queue With the whole queue the rep is not known until a time is picked.
tieBreak When several reps are free share The rep furthest behind their share, order The first in queue order share
display Shown overlay Over the page, inline In place of the form’s thank-you overlay
timeoutMinutes Take “Not booked” after (minutes) A number. 30 A visitor who closes the calendar takes it at once. One who walks away takes it after this long.
{
"id": "calendar1",
"type": "calendar",
"settings": {
"tieBreak": "share",
"display": "overlay",
"timeoutMinutes": 30
}
}