Exits: Booked, Not booked (closed it or walked away), Cancelled (booked, then cancelled later). A rep must be assigned before it, unless it shows every free rep in the queue.
|
|
| Type |
calendar |
| Group |
Lead sees |
| The visitor sees it |
Yes |
| Waits |
Yes. The flow stops here until something happens |
| Exit |
Name |
booked |
Booked |
notBooked |
Not booked |
cancelled |
Cancelled |
| Key |
Label |
Takes |
Default |
Notes |
meetingTypeId |
Meeting type |
A string: a meeting type’s id, from list_meeting_types. |
|
|
slots |
Slots shown |
(blank) The workspace’s default, rep The assigned rep only, repThenQueue The assigned rep, then the whole queue, pool Every free rep in the queue |
|
With the whole queue the rep is not known until a time is picked. |
tieBreak |
When several reps are free |
share The rep furthest behind their share, order The first in queue order |
share |
|
display |
Shown |
overlay Over the page, inline In place of the form’s thank-you |
overlay |
|
timeoutMinutes |
Take “Not booked” after (minutes) |
A number. |
30 |
A visitor who closes the calendar takes it at once. One who walks away takes it after this long. |