Lookup table

A row gives a value (saved as flow.lookup), or assigns the lead to a queue’s next rep or a named rep.

Type	lookupTable
Group	Data

Exits

Exit	Name
found	Found
notFound	Not in table

Settings

Key	Label	Takes	Default	Notes
field	Look up the value of	A string.		A field, such as form.country or sopro.country.
gives	A row gives	value A value, as flow.lookup, queue The next rep of a queue, rep A named rep	value
rows	Rows	An array of objects, each {“key”: the value to match (several separated by |), “value”: what the row gives: text, a queue’s id or a rep’s id, as the step’s ‘gives’ setting says}.		The first row whose key is the field’s value is used, whatever its case. Several keys in one row: separate them with |.

Fields it adds

Field	What
flow.lookup	What the lookup table gave

In a flow document

{
  "id": "lookupTable1",
  "type": "lookupTable",
  "settings": {
    "gives": "value"
  }
}